Purchasing Steps

Please CALL 210-360-1087 or EMAIL us before purchasing any puppy on our website.

1.) Browse our selection of puppies via our website. Call or Text 260-360-1087 so that we can answer questions that you may have about your new teacup puppy.

2.) Make sure to research the different breeds you are looking to adopt so that you will know their breed related health issues, care and maintenance to be sure its a good fit for you family.

3.) Review our teacup puppy care page and blog entries as well before deciding to purchase a puppy.

4.) Once you have decided on a teacup puppy to purchase please call us just to check to make sure the puppy is available and after confirmation it is you can follow these steps to move forward with purchase. As we also have several shipping options to discuss with you to help finalize the transaction and guide you on what shipping option will work best for you.

5.) Make sure to review our Health Guarantee/Sales Agreement to understand whats included and covered.

6.) We accept payment two ways. You can submit full payment with your credit card via our website. There is a $250 processing fee added to the total for all full credit card purchases. You may also submit a deposit of $1000 and follow up with a bank wire or direct deposit. After we have received your deposit submission. We will follow up with an email with our banking info to finalize payment for your puppy. A deposit will hold you puppy for 48 hours only. If you need more time or need to discuss payments please call us a 1-888-743-0325 prior to placing your deposit so that we can approve final payment date. If the final balance is not paid on approved date or within 48 hours the puppy will go back up for sale you will be issued a letter of credit to use within the next 90 days. You will be prompted to upload a photo ID or Passport copy to us at the time of purchase to verify the identity of whom is making payment. We require a photo id of the purchaser only not friends or family members. If you are name is on the buyers info we will require a copy of YOUR DL or Passport.Puppies are placed on hold by deposit or payment only as we receive a lot of inquires and visits to our website so to make it fair to the next client inquiring we do require a deposit of $1000 for a puppy to be placed on hold/pending for you.

Add on Options at Checkout: We have added several add on options to complete at checkout

  • Option 1: Select if you are paying for the puppy in full by credit card or deposit only. There is a $250 Required Fee for Full Payments made with credit card. This is required.

  • Option 2: If you would like to have a nanny deliver your puppy to you after arrival to Our Port in Houston. Our normal fees include cargo shipping with United Airlines Petsafe but, if you would like the nanny to deliver we can set that service up for you for additional fee. 

    • Option 3: If you are located outside the USA and would like to add on our Nanny Service to your destination please call us to placing the order as some destination will require a nanny service. Option 4: All of our pups come with health certificate issued from the breeder. If you would like a new health certificate/health exam prior to the puppy leaving our port then the fee is $185 for that service.

    • Option 4: If you would like to purchase a new health certificate upon arrival to our port in Houston before shipping puppy to you.

    • Option 5: Additional Warranty Option: If you are purchasing a puppy that only comes with 30 day warranty you can upgrade for a full additional year for $800 added to total cost of the puppy.

7.) After deposit or purchase is made please visit our Health Guarantee page and complete the form at the top of the page. Upon submission of this form you will be prompted to sign our warranty. This is required to be completed at the time of purchase and no later than 24 after purchase of your shipping will be delayed for up to 1 week.

8.) Picking up your new teacup puppy via our puppy nanny to your closest international airport is such an exciting moment. Below are items you will take with you to the airport. Blanket, Crate/Carrier, Royal Canin Mini Puppy Dry Food, Puppy Training Pads, Baby Wipes, Bottle of Water, Food/Water Dish

9.) We do want to keep up to date with you and your new teacup puppy and would like to receive a testimonial to add to our customer gallery. If you would like to send us a photo testimonial in return we will ship you a box of goodies from Barkbox filled with treats and toys for your new puppy.

10.) All Repeat clients will receive a $150-$500 (depending on value of original puppy purchased) discount forever if they return to us except on sale/rare puppies.

11.) Love our puppies and know someone who is looking. Call us for a referral code to offer them and you could earn up to $500 for each referral you send our way.

Sales/Discounts

If we have a puppy marked “Sale” or Reduced pricing there will be no other discounts available to be applied to the price of sale pups.  We do not combine discounts so if you have a coupon code or a repeat client discount the two cannot be combined. You may choose the one with the greatest value of course. We normally do not negotiate pricing on our pups so please do not call, email or text asking for us to give discounts. Most request like these will be ignored. You may ask if we have any promotions and we will be happy to inform you of our latest promotional codes.

Refund Policy

We do not offer refunds on any payments deposit or full payment for change of heart decisions no matter the circumstance. The only time a refund is given is if we determine you are not a suitable home for one of our puppies or if in the event the puppy has developed a life threatening defect or issue. We do not offer exchanges after a puppy has reached its home for the reason you do not like the puppy. The only time exchanges are applicable would be if the puppy developed a life threatening defect under our health warranty contract.